Years of experience: 27
PythonSQLAdobe IllustratorAdobe PhotoshopCustomer Support RepresentativeSystem Analyst
Trust Score
Exceptionally trusted; proven professional excellence.
Myke's Career Path
Mar. 2023 -Aug. 2024
AtemeProject Deployment & Support Engineer
San Diego, California, United StatesTechnical Account Manager for PBS sIX Project.
Partner to customer, provided technical leadership during customer calls with management.
Performed installation, upgrades and post installation support on Ateme Products
Troubleshoot Encoder and Decoder issues on Ateme Products
Worked with product development on product requirements, features, bug fixes and implementation based on customer feedb...
Oct. 2012 -Nov. 2022
Imagine CommunicationsSr. Field Engineer / Video Engineer
Greater San Diego Area• Performed on-site installations, trainings, and post installation support on Imagine Products.
• Provided knowledge of encoder integration throughout video headend and IP backbone ecosystem.
• Commission Linux and Windows based software and hardware solutions.
• Worked with product development on product requirements, features, bug fixes and implementation based on customer feedback.
• Trou...
Dec. 2007 -Oct. 2012
Imagine CommunicationsInformation Technology Manager
Greater San Diego Area• IT Manager for start-up company supporting users locally and remotely. • Planned, designed, implemented, and managed Imagine Communications’ million-dollar Data Center.
• Manage corporate QA data center operated on multiple server platforms (Dell, HP, IBM, and SuperMicro) and Cisco Switches. Developed strategic plan for data center operation and capacity expansion.
• Oversee network infrast...