Years of experience: 15
EditorLive ChatChat SupportCustomer Success ManagerRecruiterš Sports
Trust Score
Exceptionally trusted; proven professional excellence.
Corey's Career Path
Jan. 2023 -Present
Inspire Medical SystemsSr. Manager Patient and Physician Services
Minneapolisā¢ Implemented workflows to enhance patient services, increasing service levels and customer satisfaction
ā¢ Recruited and trained a team of Patient Services leaders to foster a culture of excellence
ā¢ Created survey programs to improve communication with patients and providers, exceeding industry standards in customer satisfaction scores
Jul. 2019 -Dec. 2022
Inspire Medical SystemsManager Patient and Physician Services
Greater Minneapolis-St. Paul Areaā¢ Developed vision, strategy, and initiatives for Patient and Physician Services team at Inspire Medical Systems.
ā¢ Led the implementation of a customized CRM platform to manage customer interactions and track case progress.
ā¢ Established technical expertise on Inspire products to provide exceptional support to patients and customers.
Apr. 2017 -Jul. 2019
MedtronicTechnical Writer
Wrote and managed up to 48 device manuals for defibrillator platform project