Years of experience: 13

Live ChatChat SupportCustomer Success ManagerMexicoCustomer Service

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Rosa Carmen's Career Path
Team ManagerJan. 2024 -
Present
Google (via vaco)Team Manager
Responsible for guiding and overseeing the activities of my team to ensure the completion of campaigns and objectives. Responsible for increasing team productivity, meet and exceed targets and implementing process improvements. Also for fostering collaboration within cross functional teams. Problem solving abilities as well as navigating challenges to bring them to successful outcomes.
Operations managerAug. 2022 -
Jan. 2024
Solera, Inc.Operations manager
Miguel Hidalgo, CDMX, Ciudad de México, México
Team SupervisorAug. 2021 -
Nov. 2022
PepsiCoTeam Supervisor
Ciudad de México, MéxicoResponsible for supervising teams to reach objectives and goals. Responsible for leading initiatives regarding improvements that can be done for the operation Motivate our team members to accomplish goals

Rosa Carmen's Posts

  • About myself

    Expert in building robust customer relationships, adept at problem-solving and data-driven strategy creation. With 15 years in customer success, consistently achieved objectives swiftly, often within a month of plan implementation.

  • Job Description

    Seeking roles as an Operations Manager or Customer Success Manager, aiming to leverage my extensive experience in customer success to drive operational excellence and foster growth.

  • How to contact

No responses yet
0