Years of experience: 15
United KingdomCall CenterCustomer Support RepresentativeSupport SpecialistSales RepresentativeAppointment Setter
Trust Score
Exceptionally trusted; proven professional excellence.
Brian's Career Path
Apr. 2016 -Present
British AirwaysPrivate First Class
London, England, United Kingdom
Dec. 2013 -Sep. 2015
Etihad AirwaysIn-Flight F&B Manager
Abu Dhabi Emirate, United Arab EmiratesIn-Flight food and beverage manager for the fastest growing commercial airline in aviation history. Flying over 1000 flights a week, to over 100 destinations, to all 6 continents. Voted as the "Worlds Leading Airline" at the World Travel Awards 2009, 2010, 2011, 2012, 2013. Other awards include the 2013 Skytrax World Airline Awards – "Best First Class", "Best First Class Seats" and "Best Firs...
Feb. 2011 -Mar. 2013
Lovely PubsManager
Birmingham, United KingdomF&B
Rotas
Stock Control
Change orders and deliveries
Opening and closing procedures
Staff training
Health and safety / security checks
Dealing with customer complaints efficiently
Constructing sales plans and targets
Hiring and sacking of employees
Cashing up
Team management and meetings