Virtual Customer Service Representative@Working Solutions
Verified
Susan Horne is a dedicated Virtual Customer Service Representative at Working Solutions, where she leverages over five years of experience to enhance customer satisfaction and streamline support processes. Known for her exceptional communication skills and problem-solving abilities, Susan consistently exceeds performance metrics, contributing to a 20% increase in customer retention rates. She is passionate about utilizing technology to create personalized and efficient customer interactions. Outside of work, Susan is an avid traveler and enjoys exploring new cultures, which enriches her ability to connect with diverse clientele.More...
Mark Baker
Copy Editor/Proofreader
Verified
Mark S. Baker is a career journalist with more than 30 years of experience in both an editorial capacity and various office environments. He began his career while attending college at the University of Houston in the sports department of The Houston Post, editing, writing, and laying out pages. From there, he worked at several newspapers and periodicals in multiple editorial capacities, including editor and copy chief. He also served as a subject matter expert for Microsoft on its search engine projects. Since 2009, he has worked remotely for several publications, including Forbes, Fortune, and Fit Small Business.More...
Angela Hueston
Signing Agent@Emerald Coast Notary Service
Verified
Angela Hueston is a seasoned Signing Agent at Emerald Coast Notary Service. She has been in the notary business for several years, demonstrating a deep understanding of notarial laws, principles, and ethics. Before joining Emerald Coast Notary Service, Angela held several positions in the legal field, gaining invaluable experience in document verification, contract law, and real estate transactions. Angela is known for her meticulous attention to detail, professional demeanor, and dedication to providing exceptional service to all clients. She is a licensed and certified Notary Signing Agent and Mortgage Field Inspector, as well as, an active member of the National Notary Association. In her role at Emerald Coast Notary Service, Angela assists banks and mortgage companies with the inspection process, while also helping clients in executing legal documents, ensuring the presence of all necessary parties, and verifying the authenticity of the documents.More...
Shawna Graff
PMP@State of Illinois
Verified
As a PMP at the State of Illinois, Shawna Graff has successfully managed and executed numerous complex projects, ensuring they are completed on time and within budget. Her achievements include improving operational efficiency, streamlining processes, and implementing innovative project management methodologies. She has also demonstrated excellent leadership skills, leading diverse teams towards the successful completion of projects. Her expertise in risk management and strategic planning has significantly cMore...