Years of experience: 18

MedicalProducts & ConstructionEmployment and LaborReal EstateDesign & CommunicationsGovernment & Public Services

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Suzette's Career Path
Group Records Management and Architecture HeadJan. 2023 -
Present
FirstRand Group.zaGroup Records Management and Architecture Head
South Africa• Built and maintained courteous and effective working relationships. • Explored and created new ways to resolve problems with processes, technology or team members to improve overall efficiency. • Maximised internal customer engagement and satisfaction by delivering excellent customer service. • Met schedule using excellent planning and coordination ...
Records Management HeadFeb. 2022 -
Dec. 2022
FNB iCustomerRecords Management Head
South Africa• Development of a records management system for the deletion of all personal information (PI) and special personal information (SPI) housed on the iCustomer infrastructure, and environment. • This includes all KYC records (Know Your Customer as dictated by FICA - Financial Intelligence and Crime Act). • Ensure integration of this system to all other system...
Records and Enterprise Content ManagerSep. 2016 -
Jan. 2022
WesBankRecords and Enterprise Content Manager
South Africa, Johannesburg• Cultivated a culture of continuous improvement within the records management team. • Established retention schedules for various types of records, optimising storage space. • Collaborated with department heads to identify and classify key records for preservation. • Managed confidential information with utmost discretion, ensuring data protection complian...

Suzette's Posts

  • Records Management, Information Governance etc.

    My passion is ensuring customers manage their records (evidence) in such a way that records hold the necessary evidently weight when going into litigation or being audited by a regulatory. This is achieved from training, to system analysis to ensure records are adequately process

  • How to contact

    I created a group chat to discuss it. Please join and share your opinion.

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  • About myself

  • Job Description

  • How to contact

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