Records Management and Architecture Head@FirstRand International Bank and Fintech
Verified
Accomplished records management and enterprise content management professional with extensive experience in governance, policy implementation, and strategic planning. Demonstrates expertise in leading teams, facilitating change management, and driving operational efficiency through meticulous business process mapping and analysis. Proven track record of implementing cost-saving strategies, enhancing compliance with regulatory standards, and optimizing digital transformation initiatives to improve organizational performance. Adept at project participation as SME (Subject Matter Expert), negotiation techniques, and fostering collaborative environments to achieve business objectives. Committed to excellence with a strong focus on customer satisfaction, deadline management, and innovative problem-solving. Career aspirations include leveraging leadership skills to further advance records management practices and contribute to organizational growth.
Have been working remotely since the advent of Covid and continue to do so. Dedicated Records and Governance Manager with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals. Responsible Sales, Customer Service and Records Management, passionate about delivering outstanding quality and service. Offering 20 years of experience in industry with history of recognition for performance.More...