Years of experience: 27
Call CenterCustomer Support RepresentativeSupport SpecialistITCall Center SupervisorConsulting
Trust Score
Highly reliable; strong professional involvement.
Jennifer's Career Path
Nov. 2024 -Present
Mash Technology GroupSenior Business Analyst/Consultant
Austin, Texas Metropolitan Area
Jan. 2021 -Dec. 2024
Dell TechnologiesOEM Project Manager
United StatesAs OEM Project Manager, I delivered customized Dell products by coordinating multiple teams and projects simultaneously, meeting unique OEM customer requirements. I am entrusted with producing accurate estimates and proposals for customization of Dell's Client products and ensuring smooth project execution and timely delivery.
Among my notable accomplishments, I:
• Improved processes and inte...
Jan. 2010 -Dec. 2020
Dell TechnologiesSoftware Senior Advisor
Round Rock, TXAs Software Senior Advisor, I ensured seamless use and functionality of Oracle Agile PLM by providing application support to Dell employees and suppliers.
Furthermore, I maintained system effectiveness, implemented software version upgrades to the most current version of Oracle Agile PLM, communicated system capabilities and enhancements, and delivered presentations to various organizations a...