Years of experience: 10
CopywritingProofreaderEditorIT📝 Influencer or BloggerCustomer Service
Trust Score
Exceptionally trusted; proven professional excellence.
Sawsan's Career Path
Dec. 2024 -Present
AppleGenius
Los Angeles, California, United States• Delivered exceptional customer service by diagnosing and resolving complex technical issues across Apple’s ecosystem, including macOS, iOS, and hardware products. • Utilized advanced troubleshooting techniques, including accessibility tools like VoiceOver and voice commands, to assist diverse customers, including those with disabilities. • Educated customers on Apple technology, ensuring un...
Jun. 2023 -Present
Autism Society of Los AngelesOperations Lead
Los Angeles Metropolitan Area• Spearheaded and directed operational initiatives for the Autism Society of Los Angeles, aligning organizational goals with mission objectives.
• Developed and implemented strategic plans to enhance the efficiency and effectiveness of daily operations.
• Led the creation and expansion of programs to support individuals with autism and their families, fostering a holistic and inclusive approa...
Aug. 2021 -Jun. 2023
Keller Williams Realty, Inc.Senior Copywriter
Los Angeles, California, United States-Worked with real estate agents and property developers to produce persuasive copy for property descriptions, advertisements, and promotional materials.
-Developed and implemented creative copy for various real estate marketing materials, including property listings, brochures, and online campaigns.
-Managed multiple projects simultaneously, such as newsletters, recruitment stories, market re...