Years of experience: 11

AssistantAdministrative AssistantCopywritingProofreaderEditorIT

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Sawsan's Career Path
GeniusDec. 2024 -
Present
AppleGenius
Los Angeles, California, United States• Delivered exceptional customer service by diagnosing and resolving complex technical issues across Apple’s ecosystem, including macOS, iOS, and hardware products. • Utilized advanced troubleshooting techniques, including accessibility tools like VoiceOver and voice commands, to assist diverse customers, including those with disabilities. • Educated customers on Apple technology, ensuring un...
Operations LeadJun. 2023 -
Present
Autism Society of Los AngelesOperations Lead
Los Angeles Metropolitan Area• Spearheaded and directed operational initiatives for the Autism Society of Los Angeles, aligning organizational goals with mission objectives. • Developed and implemented strategic plans to enhance the efficiency and effectiveness of daily operations. • Led the creation and expansion of programs to support individuals with autism and their families, fostering a holistic and inclusive approa...
Senior CopywriterAug. 2021 -
Jun. 2023
Keller Williams Realty, Inc.Senior Copywriter
Los Angeles, California, United States-Worked with real estate agents and property developers to produce persuasive copy for property descriptions, advertisements, and promotional materials. -Developed and implemented creative copy for various real estate marketing materials, including property listings, brochures, and online campaigns. -Managed multiple projects simultaneously, such as newsletters, recruitment stories, market re...

Sawsan's Posts

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    How I can help you

    Join a dynamic team at the intersection of technology and humanity. Our company values storytelling and problem-solving to create accessible, user-centric systems. We prioritize empathy and inclusivity in all our projects, ensuring technology empowers everyone.

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    People I am looking for

    This role involves designing intuitive tech solutions that cater to diverse user needs. You'll leverage your storytelling skills to craft experiences that are both functional and empathetic, ensuring accessibility and inclusivity are at the forefront of all designs.

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    Experience & Cases

    Required Skills: - Strong problem-solving abilities - Experience in accessibility advocacy - Proficiency in user-centric design - Empathy-driven storytelling - Ability to create inclusive tech solutions

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    Salary & Benefits: - Competitive salary - Comprehensive health benefits - Opportunities for professional growth - Inclusive and diverse work environment - Support for continued learning and development

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    How to contact

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