Years of experience: 8

Administrative AssistantCustomer Support RepresentativeChat SupportPersonal AssistantProject CoordinatorExecutive Assistant

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Tiffany's Career Path
Operations SpecialistSep. 2024 -
Present
Local GroupOperations Specialist
BarcelonaResponsible for overseeing day-to-day operations to ensure smooth service, maintain high quality standards, and optimize efficiency across various departments. Key duties include managing staff schedules, coordinating logistics, liaising with vendors and suppliers, and implementing improvements to enhance guest satisfaction and streamline processes.
Supervisor in Operations - InditexDec. 2023 -
Sep. 2024
ConcentrixSupervisor in Operations - Inditex
Barcelona, Catalonia, Spain
Team Lead Manager - InditexJan. 2023 -
Dec. 2023
WebhelpTeam Lead Manager - Inditex
Barcelona, Catalonia, Spain- B2B Client Relationship Lead: Spearheaded relations with B2B clients, optimizing results and aligning procedures, promotions, and IT functionalities. Ensured service adherence to contractual KPIs and financial expectations. -Team Performance Monitoring: Monitored team KPIs, including productivity, service quality, and incident resolution. - Team Management and Development: Orchestrated onbo...