Years of experience: 11
Growth HackerMarketingSales & BizDevCustomer ServiceConsultingCustomer Success Manager
Trust Score
Exceptionally trusted; proven professional excellence.
Catherine's Career Path
Jul. 2023 -Present
KPMG SingaporeAssistant Manager
SingaporeManagement consultant with engagements in:
- Sales organisation assessment and transformation programme development for target operating model
- Business case creation for CRM and digital transformation projects
- Customer experience metrics framework creation
- Customer research (survey creation, development, distribution, analysis)
- Change management (across planning, change impact assessm...
Jul. 2021 -Jun. 2023
KPMG SingaporeSenior Associate
Singapore
Feb. 2019 -Sep. 2020
Insider.Strategic Account Manager
Greater Jakarta Area, IndonesiaAs a strategic account manager for both the Philippines and Indonesia, my main role was to build and maintain strong partner relationships across multiple industries (such as airlines, eCommerce, retail, fashion, cosmetics & beauty, financial services, etc.); along with fulfilling my responsibilities from ensuring a smooth proof-of-concept and closing process, providing regular monthly perfor...