Years of experience: 24

Sales & BizDevCustomer ServiceCustomer Success ManagerCustomer Care SpecialistCustomer Retention Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Perrine's Career Path
Onboarding consultantMar. 2022 -
Oct. 2024
DocuSignOnboarding consultant
DublinAs an Onboarding Consultant at DocuSign, my responsibilities include: - Developing and executing an “Onboarding Roadmap” in collaboration with the customer, Account Management and if necessary other teams to provide a path to success. - Providing high-level guidance to out of the box product functionalities. - Discovering customer pain points, needs & business objectives. - Providing customer...
Implementation SpecialistSep. 2019 -
Dec. 2021
CognizantImplementation Specialist
County Dublin, IrelandImplement, troubleshoot and support of google services for their web-based products such as Analytics, Ads, and google Tag Manager. Provide analytical and technical support as well as training to advertisers in order to help them achieve best return on investment on their campaign by implementing Google Ads conversions on various platforms such as Wordpress, Shopify, Joomla, Wix and Prestasho...
Web Designer, P.A., property managerOct. 2015 -
Sep. 2019
CAPTEC - Computer Applied Techniques Ltd.Web Designer, P.A., property manager
Malahide, County Dublin, IrelandComprehensive web designer project. I was responsible for fully planning and implementing the company website. Taking the project from initial specifications and working with business management, in order to create an engaging and highly responsive bootstrap based website using HTML, CSS and javascript that was also well optimised and logically structured. A key part of this work was ensuring...