Years of experience: 40

Computer engineerITEngineerBackend DeveloperiOS DeveloperDatabase Developer

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Marcus's Career Path
Internal IT ManagerDec. 2021 -
Nov. 2024
Trustly IncInternal IT Manager
San Carlos, CA, United StatesResponsibilities: • Management of the Internal IT team, responsible for identity management, access control, equipment acquisition and control, selection, contracting and control of corporate software and systems (PaaS or SaaS), internal support services, and management of internal process automation projects with Jira and Agile. Ensuring compliance with the area's KPIs. Achievements and resu...
Senior Operations ManagerSep. 2019 -
Dec. 2021
Nexa TecnologiaSenior Operations Manager
Vitória, Espírito Santo, BrasilResponsibilities: • Responsible for senior relationship, financial control and SLA for 50% of the company's outsourcing client portfolio. Leader of the group of operational contract managers, as well as responsible for Cisco Specialized Projects services and IT infrastructure support services. Achievements and results: • Building trusting relationships with 100% of customers, receiving positi...
Database AdministratorJan. 2018 -
Sep. 2019
DXC TechnologyDatabase Administrator
Lisbon and Region, PortugalResponsibilities: • Sybase ASE 15 and SQL Server database administrator, providing services to a Portuguese public bank, working on day-to-day activities including troubleshooting, backup processes, integrity validation, object reorganization, performance, installation and patching. Development of Shell scripts and procedures for capacity management, backup, log archiving, calculation of stat...