Years of experience: 16

United StatesHRβš–οΈ LegalCustomer ServiceHelp Desk SupportChat Support

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Ana's Career Path
Operations SupervisorJan. 2016 -
Present
Tokio Marine HighlandOperations Supervisor
Miami, FL
Administrative Assistant/ Insurance AgentMay. 2013 -
Jan. 2016
Delia Izquierdo Insurance Inc.Administrative Assistant/ Insurance Agent
Maintain and grow clientele by providing excellent customer service. Gather information for mortgagees to facilitate closing requirements, as it pertains to insurance. Answer incoming calls as well as screen and relay messages to the appropriate personnel. Issue courtesy calls for lapses, cancellations or other miscellaneous requirements on clients policies (Auto, Home, Commercial). Create ev...
ConsultantMar. 2012 -
Apr. 2013
FedEx OfficeConsultant
Consult with customers and offer the best options for their printing or shipping needs. Operate point of sale transactions. Resolve customer issues. Operate photocopy, binding and other auxiliary equipment. Follow copyright law protocols. Prioritize client printing orders as needed based on client urgency. Provide assistance with packaging shipments being sent via Ground or Express. Bidding, ...

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