Years of experience: 5
Content ManagerData AnalystProject ManagerMarketingProduct ManagerMBA
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Carrington's Career Path
Aug. 2022 -Present
Dell TechnologiesData Center Product Specialist
United StatesLed the end-to-end delivery of enterprise technology solutions, serving 700+ customers in the Northeastern and Mid-Atlantic regions, resulting in enhanced operational efficiency, increased customer satisfaction, and enhanced business performance. Optimized call handling procedures and implemented performance metrics; reduced average call duration by 20% and increased daily call volume by 30%,...
Feb. 2022 -Aug. 2022
The World Games 2022 BirminghamCoporate Ambassador
Birmingham, Alabama, United StatesAssisted in the compilation and analysis of qualitative research data for 3 months, providing valuable insights and recommendations to enhance the planning and execution of World Games events; contributed to a 15% improvement in event logistics. Led the planning and flawless execution of 50+ activation events, overseeing logistics, vendor management, and on-site coordination, resulting in a h...
May. 2021 -Jan. 2025
Modern Mold AgencyMulti-Media Program Manager
Birmingham, Alabama, United StatesSpearheaded successful social media initiatives for clients in construction, political, and retail industries, driving a consistent monthly increase of 2-3% in followers and engagement. Gathered and meticulously logged project requirements from diverse clientele, ensuring seamless project execution and client satisfaction throughout the project lifecycle; utilized agile methodologies to adapt...