Years of experience: 20

Product ManagerBI AnalystITSolution IntegratorCustomer ServiceHelp Desk Support

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Rafael's Career Path
Sr IT Analyst | OT Product EnablingJul. 2022 -
Present
Bosch BrasilSr IT Analyst | OT Product Enabling
Campinas, São Paulo, Brazil
Sr. IT AnalystJan. 2018 -
Jul. 2022
Eaton CorporationSr. IT Analyst
Focused in Continous Improvement (Lean Six Sigma) and Digital Mindset. [ IT Service Management ] - Asset Management (Local) - Request and Incident Management (Latin America) - Change Management (Local) - Problem Management (Global) Enterprise IT Support for projects and techincal teams (Server, Network and Security) Telecom Carriers/Account Management [ Office 365 Ambassador ] Microsoft Share...
IT AnalystApr. 2012 -
Jan. 2018
EatonIT Analyst
[ IT Service Management ] - Asset Management (Local) - Request and Incident Management (Latin America) - Change Management (Local) Enterprise IT Support for techincal teams (Server, Network and Security) [ Office 365 Ambassador ] Microsoft Productivity Tools (Word, Excel, Power Point, ...) Microsoft SharePoint / Forms

Rafael's Posts

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    About

    With two decades in IT infrastructure, I specialize in OT solutions architecture, crafting dependable, customer-centric solutions. My passion lies in merging IT and OT to foster digital transformation and operational success.

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    Request to Mentor

    Looking for insights to identify my strengths and improvement areas, aiming to enhance my contributions on the platform and drive more impactful outcomes.

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    How to contact

No responses yet
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    How I can help you

    Desenvolvemos soluções que são não apenas robustas e seguras, mas também escaláveis. Nosso foco é garantir que as demandas específicas do chão de fábrica sejam atendidas. Oferecemos uma análise detalhada das necessidades para um alinhamento perfeito.

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    People I am looking for

    Buscamos parcerias com grandes empresas multinacionais, especialmente: - Setor automotivo - Indústria de manufatura - Organizações com foco em inovação industrial

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    Experience & Cases

    Experiência comprovada em: - AGV - Smart Lockers - SCADA & MES - Soluções de Gestão de Acesso Clientes anteriores incluem representantes de OT em manufatura, logística, instalações e engenharia.

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    How to contact

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