Years of experience: 18
Administrative SpecialistHRBusiness OwnerCall CenterCustomer Support RepresentativeSupport Specialist
Trust Score
Exceptionally trusted; proven professional excellence.
Kimberly's Career Path
Feb. 2022 -Present
PEOPLEASETreasury Customer Relations Manager
Charleston, South Carolina, United States☑ Oversee cash liquidity management by collecting funds from large clients, maintaining financial stability and optimizing cash flow
☑ Resolve client escalations swiftly and amicably through proactive client-facing interactions, enhancing client satisfaction and retention
☑ Prepare and manage annual and special bank-related reporting and requests, including TRP documentation and initial bank ...
Aug. 2018 -Jan. 2022
TriNetCash Management Specialist
☑ Managed overall client financial health and setup, ensuring successful payroll submission and accurate payroll tax reconciliation
☑ Handled remittance of funds and direct deposit payments via ACH and RFW transmission, ensuring timely and accurate transactions
☑ Conducted UAT testing for new financial systems and processes, identifying issues and ensuring smooth implementation
☑ Developed an...
Jul. 2017 -Jun. 2018
3MSales Analyst, HCB Unit
Maplewood, MN☑ Managed end-to-end processing of high-volume monthly client claims, including chargebacks, error resolution, ERP updates, credit adjustments, and resubmissions
☑ Conducted UAT testing for new system implementations, ensuring seamless integration and minimal disruption to operations
☑ Analyzed claim data to identify patterns and root causes of recurring issues, implementing corrective action...