Years of experience: 6+

Chief Customer Officer (CCO)Service Quality ManagerCall Center SupervisorCoachLive ChatCustomer Service

Trusted by top professionals

  • RT
    Rachelle Taylor
    Construction Management
    Verified
    He was very professional, and even more importantly, he was able to identify software that automated so many of our company’s tasks that we were able to expedite all projects thereafter by about 25%. ...

Trust Score

Exceptionally trusted; proven professional excellence.

90%

Keith's Posts

  • How I can help you

  • People I am looking for

  • Experience & Cases

  • How to contact

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  • How I can help you

    I enhance customer service by analyzing recordings to identify improvement opportunities for representatives, ensuring they communicate effectively and meet customer expectations.

  • People I am looking for

    Seeking partnerships in the construction industry to deliver top-notch project management and customer service, incorporating over a decade of diverse experience across multiple sectors.

  • Experience & Cases

    Achievements include a 35% efficiency boost for a government project, a $100M vendor liaison role, and a 40% increase in customer retention. Past clients: ANC, 62nd Engineer Battalion, Busted Knuckles Construction.

  • How to contact

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