Years of experience: 20

Business OwnerUnited Arab EmiratesCOOConsultingCSOC-level Executive

Trust Score

Highly reliable; strong professional involvement.

65%
Clara's Career Path
VP of Global Operations - Ground & Destination ManagementNov. 2022 -
Present
dnata Travel GroupVP of Global Operations - Ground & Destination Management
Dubai, United Arab Emirates* Grew global central accommodation operations and services to support wider group portfolio including destination management. * Develop the vision for growth, innovation and operational excellence in the travel industry. * Lead a global team of 380+ employees across 6 locations and 9 different functions, fostering a high-performance, collaborative culture. * Manage a cost base of $19.6m and ...
Director of Operations & TransformationApr. 2018 -
Nov. 2022
dnata Travel GroupDirector of Operations & Transformation
Dubai, United Arab Emirates* Led and grew global multi-functional team for central group accommodation services for travel organisation. * Drove 500% booking growth from 100k to 500k bookings in three years. * Increased sales growth by 12% annually through expanded service offerings and targeted product strategies. * Drove transformation and change management efforts, resulting in at least 5% improvement in operational...
Head of PMO and Business Development ManagerDec. 2015 -
Mar. 2018
DNATA TRAVEL GROUPHead of PMO and Business Development Manager
Dubai, United Arab Emirates* Built and led group project management office (PMO) and governance, managing large scale complex transformations. * Led the strategic oversight and execution of group portfolio of projects, with over 100 initiatives valued at over $50 m. * Launched new accommodation wholesale product to international markets, generating additional $1m in annul margin. * Centralised accommodation procurement...