I had the opportunity to work with Lucas first when he was managing a seminal project for one of TOA’s most important global customers, and later had the privilege to have him on the Team during the m...
Trust Score
Exceptionally trusted; proven professional excellence.
BrazilReporting to the Consulting Practice Director
Led consulting staff of 20+, hiring, selecting talents and driving performance, ensuring technical development and efficient resource planning.
Delivered complex CX solutions alongside with best practices implementations for strategic customers for a variety of industries, especially telco and utilities.
Curitiba Area, Brazil∙ Development of residential, commercial and industrial electrical projects and projects of photovoltaic energy systems Relevant Projects ∙ Manufacture of more than 15 residential, commercial and industrial electrical projects
Curitiba Area, Brazil∙ Reporting to the Consulting Practice Leader
∙ Survey and analysis of business and systems requirements, solution architecture involving CRM applications, Middleware, Order Management, Ticket Management and Field Service Management
∙ Integration of the systems involved in the solution, leading the client analysts involved in the project
∙ Presentation of the solutions for the tactical and st...