Years of experience: 29

Customer ServiceUnited StatesCall CenterMarketing DirectorMarketingIT

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Amy's Career Path
President/FounderJan. 2025 -
Present
Grisham Services LLCPresident/Founder
North Carolina, United States
Director, IT Governance & ComplianceAug. 2010 -
Sep. 2024
EveriseDirector, IT Governance & Compliance
Winston-Salem, North Carolina, United StatesChief Information Security Officer (CISO) & Data Protection Officer, Everise US, Guatemala, Philippines, September 2020 – September 2023 - Cybersecurity Program Development: Established the Cybersecurity Program and Information Security Operations team at Everise. - Security Objectives & Metrics: Identified security objectives and metrics to enhance organizational security posture. - Secure B...
Project Coordinator for WachoviaOct. 2009 -
Aug. 2010
Tek SystemsProject Coordinator for Wachovia
Technology Integration and Merger Support. Skilled in preparing detailed business requirements, facilitating project meetings, and maintaining key project deliverables to ensure seamless operations and successful project outcomes. - Project Management: Led efforts to integrate and merge technology platforms for Institutional Retirement and Trust call centers, ensuring smooth transitions and m...

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  • How I can help you

    Robust, clear polices and procedures are the backbone of any successful Infosec program and audit. We work closely with your team review, create or update documentation to meet both internal compliance and external regulatory demands. Our tailored approach ensures you have policies that don’t just meet audit requirements but are practical and easy to maintain.

  • People I am looking for

    Small businesses and leaders who want build their information security program and don’t know where to start.

  • Experience & Cases

    - 10 years experience in information security program development (policies/procedures/implementation). PCI DSS and SSAE SOC 2 organizational assessments - 8 years experience in HITRUST (healthcare) and NIST frameworks - 30 years call center industry experience - 18 years in BPO industry - 23 years experience in Information Technol- 10 years experience in information security program development (policies/procedures/implementation). PCI DSS and SSAE SOC 2 organizational assessments - 8 years experience in HITRUST (healthcare) and NIST frameworks - 30 years call center industry experience - 18 years in BPO industry - 23 years experience in Information Technol

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