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Years of experience: 10
United StatesTech SupportITSolution IntegratorCustomer ServiceConsulting
Trust Score
Exceptionally trusted; proven professional excellence.
Robert's Career Path
Jul. 2024 -Present
The Quantum ScribeOwner, Creative Director, Lead Writer and Editor
AmericasThe Quantum Scribe is a lifelong dream of focusing my technical, procedural, analytical, motivational, and creative skills into a robust communicative portfolio designed to maximize the efficiencies of delivery organizations, empower delivery as a competitive sales advantage, and broaden my writing skills into several different offerings. In addition to technical offerings, The Quantum Scribe...
Apr. 2021 -Apr. 2024
SelfSenior System Engineer
Dallas, Texas, United StatesDesigned, managed, and led project teams in the deployment of industry standard SAN, NAS, cloud, and backup solutions across multiple business units within confidential financial clients. Utilized NetApp, HPE, Pure, Veritas, and Avamar.
Jul. 2018 -Mar. 2021
NTT DATA ServicesGlobal Director, Storage Engineering
Plano, Texas, United StatesLead a global team of data storage architects and project based resources for global client base of 100 ITO customers. Qualified and tested multiple vendor storage solutions. Inside sold services to existing client accounts. Transitioned and transformed new accounts for full ITO services. Accomplishments included negotiated licensing agreements with key suppliers, developed technology roadmap...