Years of experience: 30

Call CenterC-level ExecutiveCustomer ServiceConsultingFinanceAssistant

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Florence's Career Path
Regional Senior Travel and Expenses Operations Manager - APACNov. 2018 -
Present
EricssonRegional Senior Travel and Expenses Operations Manager - APAC
Hong Kong, APACManage Ericsson Travel and Expense Programme across APAC region covering 45,000 employees across 25 countries.
AVP Procurement - Operations Travel ManagementDec. 2017 -
Nov. 2018
GenpactAVP Procurement - Operations Travel Management
Hong KongProvide support on Procurement , Processes, Change Management, Project Management, supplier management/ vendor negotiations, Contract Implementations. Manage Customer relationship between a major Banking company in Hong Kong, covering all outsourcing platforms across Asia Pacific (5 platforms in 5 countries covering 10 languages) and 1000+ employees manage quality or service through SlA manag...
Senior Consultant - Indirect Procurement and Travel Change ManagementDec. 2016 -
Nov. 2017
SMS Management & TechnologySenior Consultant - Indirect Procurement and Travel Change Management
Hong KongProvide support to Companies on Change Management, Project Management, supplier management/ vendor negotiations, Contract Implementations. Manage Customer relationship and outsourced Customer service Operations platforms. create and manage SLA according to clients SOW... Travel Management, Travel Policy, Corporate Card/ P-Card, e-RFPs, Strategic sourcing, Procurement strategy management speci...