Years of experience: 21

MarketingITCommunications ManagerPR ManagerContent ManagerSMM Manager

Trust Score

Highly reliable; strong professional involvement.

70%
Lauren's Career Path
Owner & Manager Jul. 2021 -
Present
eBay FashionOwner & Manager
Atlanta, Georgia, United StatesStore Management: Successfully manages an eBay store specializing in a diverse range of products, ensuring optimal product availability and customer satisfaction. Product Listings: Create detailed, accurate, and compelling product listings to attract potential buyers and drive sales. Customer Service: Provide exceptional customer service by promptly responding to inquiries, resolving issues, ...
Sr. Online Community ManagerJan. 2021 -
Jul. 2021
NetskopeSr. Online Community Manager
California, United StatesLaunched New Community: Strategized and executed the launch of Netskope’s online community on the Khoros platform, enhancing user engagement and support. Developed Information Architecture (IA): Structured the community’s content and navigation to optimize user experience and accessibility. Creative Development: Led the design and production of all assets related to the community, ensuring al...
Community Program Manager / Social Media ManagerSep. 2010 -
Jan. 2021
VerizonCommunity Program Manager / Social Media Manager
Greater Atlanta AreaUser Base Expansion: Developed Verizon Community strategy that grew user base from 200k to over 4 million members, achieving consistent year-over-year growth. Community Infrastructure: Managed all infrastructure and architecture projects ensuring the community was easy to navigate and utilize. Social Support Integration: Oversaw the integration of online community user generated content into ...