Senior Community Manager and Social Media Manager with over 10 years of experience in developing and managing online communities, and social media platforms. Expert in enhancing user experience through innovative marketing, content strategies, and community optimization. Proficient in leveraging data insights, driving program improvements, and managing cross-functional projects with a focus on performance. Effective team leader with a proven ability to develop and execute programs, increasing user participation and program efficiency.
Additionally, an experienced e-commerce professional with a track record in managing and growing online retail businesses. Skilled in product listing, customer service, inventory management, online marketing and social media marketing. Exceptional at leveraging data analytics to drive sales and improve customer satisfaction.More...