Spearheaded client onboarding, ensuring a seamless transition into the platform and increasing user adoption.
Maintained regulatory frameworks within the platform, ensuring 100% accuracy and compliance.
Led data migration projects, ensuring integrity and efficiency in transitioning client policies and procedures.
Provided exceptional customer support, troubleshooting issues and enhancing user...
In this role, my main objective is to encourage performance improvements and report trends on contractor performance. I share data weekly with the leadership team for weekly and quarterly business reviews. I analyze trends to identify issues and report these findings to leadership as well as the client.
Key Projects o Weekly Scorecard Spreadsheet - Using Functions, Formulas, Conditional Forma...