Years of experience: 12
HRCustomer ServiceData EntryCustomer Success ManagerEducationClient Relations Specialist
Trust Score
Exceptionally trusted; proven professional excellence.
Amy's Career Path
Nov. 2019 -Present
Keller Williams Realty, Inc.Real Estate Agent
Johnson City, Tennessee, United States
Sep. 2016 -May. 2019
Eastman Credit UnionELearning Designer
Kingsport, TNLead LMS Administrator; maintained data, provided reports and performed training for all staff | Custom course developer using authoring tools such as Articulate Storyline, Replay and Rise | Point person for the eLearning division within the Training and Development Department | Worked independently, within teams and lead groups for video or eLearning related projects | Research improvement o...
Apr. 2012 -Sep. 2016
Eastman Credit UnionOperational Trainer
Kingsport, TNMaintain procedures related to Head Tellers and Tellers | Lead forums bi-monthly to train and empower Head Tellers in their daily functions | Served as a back-up to the Teller Trainer and then trained a new Teller Trainer | Researched new learning management systems and implemented/trained new LMS for trainers and staff | Recognized the need for improved custom content | Developed, presented ...