Years of experience: 19

ITBusiness OwnerHREngineerConsultingFinance

Trust Score

Exceptionally trusted; proven professional excellence.

80%
James's Career Path
Director Of System EngineeringJan. 2021 -
Present
ACI WorldwideDirector Of System Engineering
Auburn, Alabama, United StatesAs Head of Operations, align and set the strategic vision for the Bill Pay Application Platforms, Production System Support, and Batch Operations while partnering with DevOps, Product and Development to create, budget, plan, and deliver upon projects, roadmaps and outcomes set for ACI multi-year strategy. Managed strategic relationship between Customer Support, Information Security, Complianc...
Manager of Systems EngineeringMar. 2018 -
Jan. 2021
ACI WorldwideManager of Systems Engineering
Auburn, AlabamaAlign and execute the strategic vision for the Bill Pay Application Platforms and Production System Support while partnering with Product and Development to budget, plan, and deliver upon projects, roadmaps and outcomes set for ACI multi-year strategy. Managed strategic relationship between Customer Support, Information Security, Compliance, Marketing, both internal and external to support th...
Senior Systems EngineerApr. 2017 -
Mar. 2018
ACI WorldwideSenior Systems Engineer
Auburn, AlabamaPromotion from Associate to Senior Systems Engineer in 1.5 years. Lead day to day operations for the Bill Pay Application Platforms, Production System Support while working with Product, Development and infrastructure to deliver upon roadmaps. Partnered with Customer Support, Information Security, Compliance, Marketing to support the business. Meet or exceeded the Bill Pay ITIL Performance KP...

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