ParicusRepresentante del servicio de atención al cliente
RemotoEnsuring best customer service for Paricus clients. Approached this goal through receiving +500 calls monthly and being top 10 - 20 % out of 250 CSRs. Taking into account handeling time, attendance and after call work.
Finally, I had this performance due to my techskills and communication skills who allowed me to give not only the proper scripts, but also to manage client's moods to keep the ...