Years of experience: 11

Help Desk SupportCase ManagerCopywritingITHRCustomer Service

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Exceptionally trusted; proven professional excellence.

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Sharona's Career Path
Guest Experience LeadJan. 2023 -
Mar. 2025
Level99 EntertainmentGuest Experience Lead
United States, NatickProduct liaison and communications specialist for the Guest Experience team.
Communications SpecialistJan. 2022 -
Jan. 2023
SymbolCommunications Specialist
Tel Aviv, IsraelProfessional content services for founders and portfolio companies
Product ManagerJan. 2020 -
Jan. 2022
FundboxProduct Manager
Tel Aviv-Yafo, Tel Aviv, IsraelBack office tools and workflows

Sharona's Posts

  • About myself

    Proven expertise in ticket tracking, creating product training, bug reporting, and manual QA. Managed accounts, supported customers, and developed communication templates. Led successful onboarding, boot camps, and revamped backend applications, enhancing team efficiency and product innovation.

  • Job Description

    Seeking a dynamic product role to leverage and expand my skills. Eager to impact product growth through documentation, training, and collaboration with engineering and design teams for continuous improvement and future scaling.

  • How to contact

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  • How I can help you

  • People I am looking for

  • Experience & Cases

  • How to contact

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