Results-oriented Senior Customer Success Manager with 7+ years of experience in building strong customer relationships, streamlining onboarding, and implementing successful solutions. Proven ability to drive customer satisfaction, retention, and strategic growth initiatives. Skilled at managing competing priorities, resolving complex challenges, and collaborating across teams to achieve business objectives.More...
Rina Jariwala
COO@Fundbox
Verified
Jess Harmon
Sr Director, Risk Operations@Fundbox
Verified
Sharona Sinay
Guest Experience Leader@Level99
Verified
Sharona Sinay is looking for a multi dimensional product specialist role. She seasoned professional in the fields of guest relations, product, project management, and training. She is currently serving as the Guest Experience Leader at Level99. Sharona's expertise lies in her ability to fully understand the product and then translate that knowledge into useful materials and resources for her team. With a keen eye for detail, and a knack for documenting and communication, she ensures every guest interaction meets the highest standards of service. Her substantial experience extends beyond customer service. Prior to her role at Level99, Sharona worked, both at a venture capital firm providing professional services to brand new startups, and a Financial startup for which she worked 7 years. During this time, she was honing her skills in customer service and learning new skills after she was promoted into learning and development and product management positions, showing her exceptional ability to adapt and make an impact in different areas of an organization.More...