Years of experience: 11

Startup FounderSales & BizDevCall CenterCustomer Support RepresentativeCall Center SupervisorCustomer Service

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Roberta's Career Path
Team Leader & Placement ManagerMay. 2023 -
Nov. 2024
ConversionlyTeam Leader & Placement Manager
Fernandina Beach, Florida, United StatesClient Liaison: Served as the main point of contact for clients hiring appointment setters, ensuring clear communication, alignment on expectations, and understanding of their needs from the start. Cross-Department Collaborator: Worked with creative, media, tech, and sales teams to ensure seamless execution of marketing strategies and smooth project delivery. Industry Trendspotter: Stayed on ...
Client Success ManagerJan. 2023 -
Apr. 2023
ConversionlyClient Success Manager
Customer Success ManagerNov. 2017 -
Feb. 2019
Appear TodayCustomer Success Manager
Walnut Creek, California, United States