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Roberta Praes
Client Success Strategist & Recruitment Superhero @The Right Place Recruitment
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Dynamic and results-driven Client Success Manager with over 10 years of experience providing world-class support to stakeholders and teams. I excel at managing complex operations, ensuring smooth communication, and delivering exceptional service to clients. With a strong background in managing calendars, organizing high-stakes meetings, and handling confidential documents, I am adept at keeping everything running efficiently. Having led and mentored teams, including managing over 90 agents, I’m skilled in hiring, training, and achieving KPIs. My exceptional communication and interpersonal skills have helped me foster strong relationships with clients and internal teams, ensuring everyone feels valued and supported. In the past 2 years, I had the privilege to mediate the placement of more than 600 talents worldwide, ensuring a seamless and positive experience for all parties. Work-life balance, a healthy work environment, and efficient communication are core values to me. Targeting talent, skills, and capacity and assisting people to get where they can thrive is my work passion and motivation.More...