New York City Metropolitan Area- Leading the consolidation of two mobile applications into one, streamlining the experience for hourly workers.
- Increased speed of delivery by 20% - Aligned cross-functional teams for phase two consolidation, integrating Payroll and EOR customers into the unified Justworks App.
Jun. 2022 - Nov. 2024
JustworksSenior Product Manager, Workforce Management & People Analytics
New York City Metropolitan Area- Led Tier 1 program to generate $7+M over 3 years with a cross-departmental stakeholder map of 48 members spanning beyond Technology from Sales to Customer Success, Legal, Corporate Strategy, and C-level leadership.
- Reduction of 93% in customer churn in 6 months from corresponding feature launch for the #3 feature-churn reason.
- Optimized sales demo processes to generate $1.7M in ARR...
Greater New York City AreaJustFix | Tools for tenants in New York City to exercise their rights through a digital product suite. - Increased user base by 636% in 2 years by launching 6 new online tools, expanding the product suite to 12.
- Launched the first national strategy leading to the successful roll-outs in multiple geographies (norent.org).
- Increased products in multiple languages from 2 to 10 to extend reac...