Years of experience: 6

CopywritingMarketingIT🐦 DesignCustomer Service

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Tiffany's Career Path
Hospitality ManagerOct. 2021 -
Jul. 2022
Lexi Grace Design, LLCHospitality Manager
Gilbert, Arizona, United States- Built the LGD hospitality brand as a start-up within the existing design company - Designed and launched property websites, social media, and property listings based on market research - Wrote and implemented policy and procedures manual in partnership with legal counsel - Managed LGD Hospitality budget, internal hiring, and payroll of contractors and staff within the start-up - Lead weekly...
Senior Support ManagerJan. 2021 -
Present
Yelp for RestaurantsSenior Support Manager
Work from home- Manage multiple cross-channel product design projects and present updates to stakeholders - Design, develop, and present product recommendations based on client feedback and market research - Work closely with clients, repairing any relationship damage and overcoming client objections - Develop operations procedures, training curriculum, and best practices for Yelp for Restaurants teams - M...
Personal ConciergeOct. 2019 -
Dec. 2021
Phoenix, Arizona, United States- Managed resort VIP concierge division and curated the concierge experience for high-profile guests - Pitched and implemented a tool kit to increase revenue from upsold room types at the front desk - Identified and resolved negative guest experiences before check-out to maintain a 5-star resort rating - Planned and managed high-revenue events including, but not limited to, the annual NFL Own...