Years of experience: 6
CopywritingMarketingIT🐦 DesignCustomer Service
Trust Score
Exceptionally trusted; proven professional excellence.
Tiffany's Career Path
Oct. 2021 -Jul. 2022
Lexi Grace Design, LLCHospitality Manager
Gilbert, Arizona, United States- Built the LGD hospitality brand as a start-up within the existing design company
- Designed and launched property websites, social media, and property listings based on market research
- Wrote and implemented policy and procedures manual in partnership with legal counsel
- Managed LGD Hospitality budget, internal hiring, and payroll of contractors and staff within the start-up
- Lead weekly...
Jan. 2021 -Present
Yelp for RestaurantsSenior Support Manager
Work from home- Manage multiple cross-channel product design projects and present updates to stakeholders
- Design, develop, and present product recommendations based on client feedback and market research
- Work closely with clients, repairing any relationship damage and overcoming client objections
- Develop operations procedures, training curriculum, and best practices for Yelp for Restaurants teams
- M...
Oct. 2019 -Dec. 2021
Arizona Biltmore - A Waldorf Astoria ResortPersonal Concierge
Phoenix, Arizona, United States- Managed resort VIP concierge division and curated the concierge experience for high-profile guests - Pitched and implemented a tool kit to increase revenue from upsold room types at the front desk
- Identified and resolved negative guest experiences before check-out to maintain a 5-star resort rating
- Planned and managed high-revenue events including, but not limited to, the annual NFL Own...