Years of experience: 18

Document ProcessorData EntryDatabase CoordinatorCustomer Success ManagerClient Relations SpecialistOffice Administrator

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Jonathan's Career Path
Senior Care Business Operations Readiness ManagerJul. 2024 -
Present
Samsung Electronics AmericaSenior Care Business Operations Readiness Manager
Plano, Texas, United StatesLed cross-functional teams to ensure product readiness, manage communications, and enhance process improvement from planning to launch
Sales Enablement and Strategy Program ManagerApr. 2022 -
Jul. 2024
Samsung Electronics AmericaSales Enablement and Strategy Program Manager
Plano, Texas, United StatesDeveloped and spearheaded high-impact sales enablement programs, driving revenue growth and elevating team performance. Leveraged data insights to optimize strategies, enhancing sales readiness and efficiency. Executed cross-functional alignment initiatives, significantly increasing close rates and streamlined operations. ● Manage $20M brand programs, go to market training strategy, achieving...
Regional Field Operations ManagerApr. 2020 -
Apr. 2022
Samsung Electronics AmericaRegional Field Operations Manager
Plano, Texas, United StatesLed field teams in executing national strategies and meeting client goals. Analyze systems, create tailored training and SOPs, and drive team performance. Foster strong stakeholder relationships, conduct field evaluations, prepare executive reports, and travel for client engagements. ● Directed daily operations across multiple sites, ensuring alignment with company objectives and optimizing t...