Years of experience: 11

Head of GrowthSales & BizDevHRCustomer ServiceConsultingCustomer Success Manager

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Javier's Career Path
Senior Key Account Manager - Consumer ExperienceOct. 2024 -
Present
FujitsuSenior Key Account Manager - Consumer Experience
Madrid, Comunidad de Madrid, España
Senior Key Account ManagerJan. 2022 -
Sep. 2024
JobandtalentSenior Key Account Manager
Madrid, Comunidad de Madrid, EspañaCommercial and operational leader for Mobility and Retail Sector. Leading a team +25pax. Upselling, renegotiations, cross-selling, presales. Process optimization and product adoption. Plans to increase customer success and satisfactions P&L optimization and cash control
Customer Success - Service LeadJul. 2021 -
Jan. 2022
JobandtalentCustomer Success - Service Lead
Madrid, Comunidad de Madrid, EspañaLeading operations for the whole Industrial Sector in Spain Customer retention and continuous improvement processes. KPIs definition, tracking and control and action plans.