In my current role, I am responsible for process improvement, employee work distribution, and company-wide Monday.com representative. I have created successful processes for the Project Management Office(PMO), design innovation team, marketing team, human resource team, and financial team. I was responsible for implementing a massive process switch from email-based communication to transparen...
Phoenix, Arizona AreaResponsible for leading a team of skilled student service representatives. Built dynamic and transparent processes to ensure all students and clients were fully engaged in their programs and services. Managed the website and the Learning Management System. Responded to RFPs with a high rate of success. Assisted leadership with the development of new products and services.