Years of experience: 10
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Trust Score
Exceptionally trusted; proven professional excellence.
Renata's Career Path
Oct. 2024 -Present
FastmarketsCustomer Success Executive
Apr. 2023 -Nov. 2024
FastmarketsClient Services Representative
Dedicated to ensuring that all clients have a first-class experience at every interaction. Supporting clients of the commodity product lines for Fastmarkets. Resolving issues that may involve managing or modifying data across multiple systems including our CRM (Salesforce), Finance and various fulfillment system.
Dec. 2021 -Jan. 2023
Mycroft Technologies IncCustomer Success Specialist
Responsible for assisting the respondents before and during focus groups for online marketing research. Making sure the respondents did a "tech check" prior to the study, contacting them by phone to assist with any issues they might have, and doing the possible to guarantee they were online at the correct time. During the conference, handling any tech issues related to the respondents or plat...