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Years of experience: 10
Call CenterCustomer Support RepresentativeSupport SpecialistCustomer Care SpecialistTyping SpecialistData Analyst
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Exceptionally trusted; proven professional excellence.
Raj's Career Path
Jun. 2017 -Present
Visage ImagingSystem Engineer
San Diego, CaliforniaSystems Engineer at Visage Imaging since June 26th, '17 -Installed and configured the Visage 7 PACS software (OpenSUSE) on the customer backend and render servers, using existing documentation and providing updates to internal documentation as the product improved. - Prepared, shipped, and received technical and marketing equipment for demonstrations used at potential customer sites and major...
Nov. 2015 -Jun. 2016
AmdocsSystem Analyst (Sprint)
Urbana-Champaign, Illinois AreaImplementation of iCare CRM and second/third level validations using RT Tracking Tool and Oracle SQL Developer. Implementation of Ensemble tickets using MDL Tool, and second level validations. Third level validations for Turbo Charging Retail using MEC Tool. iCare CRM daily and end-of-day activities such as running end-of-day validation checks and end of day release using the RT Validation To...
Nov. 2013 -May. 2015
UIC College of Pharmay and MedicineExtra Help/Student Worker
Rockford, Illinois AreaDuties included monitoring student lab computers, monitoring classroom equipment, wiring cables/patch cabling, repairing laptops/PC's, Macs. Worked with overhead projectors as well as video-lecture capturing equipment such as ECHO 360. Provided technical support to pharmacy students and staff. Teamed with IT staff to migrate email accounts for UIC faculty and staff. Wired network cables and p...