Raf's Posts
- Raf Olazagasti
Founder and Principal Consultant @Strat2i Consulting
is willing to share expertiseStrategic Consulting for Growth and Efficiency How I can help you
I address key business hurdles: enhance customer experience via journey mapping and audits, boost efficiency with process maps and SOPs, and drive growth through business model and strategy development. Digital transformation and team alignment are also prioritized.
People I am looking for
- Understand client challenges via discovery call or questionnaire - Review documentation and assess current state - Identify improvement opportunities - Develop tailored action plans: strategic roadmap, CX audit, SOPs, or coaching
Experience & Cases
- Clients range from fintech startups to regional banks - Experience in strategic planning and CX optimization - Confidentiality maintained; Pure Finance Group named with permission - Seeking growing companies in fintech, financial services, or tech-enabled sectors
- Overcame scaling challenges in retail banking - Streamlined fintech startup operations - Enhanced customer experience with CRM and SOPs - Delivered strategies boosting efficiency, satisfaction, and revenue
How to contact