Years of experience: 26
Document ProcessorDatabase CoordinatorData Entry AssociateData Entry SpecialistData EntryComplaint Resolution Specialist
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Bobby's Career Path
Jan. 2024 -Jul. 2024
Atlas TechnologiesSenior Microsoft Systems Engineer IV and Subject Matter Expert (SME) IV
Goose Creek, South Carolina, United States• Created a full complete Test Environment network consisting of 24 servers
• Created multiple Quick Reference Guide (QRG) for common Microsoft Exchange 2019 issues, as well as issues with Microsoft Outlook, the end users account and their workarounds for sailors to use in day-to-day issue resolution
• Developed a PowerShell script that when ran scans the CANES network for all VMWare Network ...
May. 2022 -Oct. 2023
MANDEX INCComputer Systems Analyst III and Senior Software Integrator for the US Marine Corp
Goose Creek, South Carolina, United States• Computer Systems Analyst III and Senior Software Integrator on the US Marine Corp’s Distributed Common Ground/Surface System Marine Corps (DCGS-MC) Geospatial Intelligence (GEOINT) contract
• Monitor government assets for both new Security Technical Information Guides (STIG) vulnerabilities and Information Assurance Vulnerability Alerts (IAVA) published by the Defense Information Systems Ag...
Nov. 2021 -Apr. 2022
BlueWater Federal SolutionsSenior Desktop Support Technician
Goose Creek, South Carolina, United States• Senior Desktop Support Technician on the US Navy’s RDT&E contract • Reimage computers to the latest version of Windows 10 when there is no other way to fix/resolve an issue
• Repair and/or Reinstall software allowing end users to complete all aspects of their job including teleworking when out of their office
• Wrote step by step continuity instructions to help users resolve their computer,...