Years of experience: 9
Customer Success ManagerHR consultantPartnerships ManagerProject ManagerProduct ManagerHR
Trust Score
Exceptionally trusted; proven professional excellence.
Brooke's Career Path
Oct. 2023 -Sep. 2024
HeraldTechnical Solutions Manager
New York, New York, United StatesManaged end-to-end implementation and onboarding for enterprise and mid-market clients, incorporating UI and UX consultation, project management, and stakeholder collaboration to ensure efficient and successful deployment.
Maintained expertise in company products and services, provided training and best practices to maximize customer ROI.
Developed and utilized data-driven insights to identif...
Mar. 2023 -Sep. 2023
WTWSenior Carrier Relationship Manager
New York, New York, United StatesBuilt and enhanced relationships with partners by providing qualitative analysis on data on a monthly and quarterly basis.
Introduced new standards for services and data collection, improving efficiency by half the amount of time.
May. 2022 -Nov. 2022
Advocate TechnologiesDirector Of Business Development
New York, New York, United StatesStructured and implemented new hiring and onboarding best practices to grow the team by 50% and decrease onboarding time by 80%.
Designed, planned and built go-to-market strategy for bidding marketplace.
Sourced third-party partners to automate data entry and increase operational productivity.