Years of experience: 25

Project ManagerITC-level ExecutiveCTOConsultingSystem Architect

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Jihad's Career Path
ICT Program /ManagerJan. 2019 -
Dec. 2023
EricssonICT Program /Manager
- Led large-scale ICT programs, overseeing the end-to-end service delivery process and ensuring that projects were completed on time, within budget, and in alignment with client expectations. - Continuously monitored operational performance and aligned project execution with the strategic objectives of clients, delivering regular governance and reporting to senior stakeholders. - Managed ...
Senior Solution Architect  Apr. 2009 -
Dec. 2018
EricssonSenior Solution Architect
- Conducted Solution Offering Integration Verification for Revenue Manager in Karlskrona, Sweden, involving installation, configuration, and integration of various TPGs, as well as troubleshooting and support for BUC components. - Led the design and implementation of technical solutions in BSS, Charging Systems, and VAS (Value-Added Services), ensuring that services met the operational an...
Customer Support EngineerMar. 2007 -
Mar. 2009
EricssonCustomer Support Engineer
- Managed high-priority incidents related to charging systems, working closely with the technical teams to ensure a quick resolution and minimal impact on service delivery. - Delivered on-site and remote support for clients in Africa and Asia (MTN/Ghana, MTN/Liberia, MTN/Guinea Bissau, MTN/Afghanistan, MTN/Syria, AsiaCell/Iraq, MIC1/ Lebanon) providing timely troubleshooting and ensuring s...

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