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Years of experience: 13
RomaniaITSolution IntegratorSystem ArchitectConsultingDevOps
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Exceptionally trusted; proven professional excellence.
Daniel's Career Path
Nov. 2020 -Present
OracleSenior Cloud Support Engineer
Bucharest, Romania-Provide exceptional customer service, technical assistance, and training to internal and external customers
-Prompt and accurate response to questions from customers and prospective customers about the features and capabilities of OCI services.
-Assess ticket priority, escalates as necessary through proper channels to resolve issues in a timely manner.
-Resolve issues timely and accurately t...
Nov. 2019 -Nov. 2020
MicrosoftAzure Networking Support Engineer
Romania▪ technical support engineer for Microsoft’s customers and partners via phone, email or web.
▪ deliver unique value by collaboratively and re actively solving customer problems.
▪ provide proactive support advice, contributing to product quality and enhancements.
Oct. 2017 -Oct. 2019
Rohde & Schwarz TopexSystem Engineer
Bucharest, Romania▪Provide system design and solutions based on customer requirements;
▪Network configuration and design based on customer requirements;
▪Configure and test the system before delivery;
▪Analyze and understand customer requirements and create test scenarios;
▪Create Factory Acceptance Tests and Site Acceptance Tests documents, manage and execute tests and create reports;
▪Perform on-site system ...