Years of experience: 21

ITEngineerConsultingEducationProduct ManagerProject Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Adrian's Career Path
Senior Product Support ManagerAug. 2016 -
Present
OracleSenior Product Support Manager
Bucharest, RomaniaManagement of the individual contributors Establishing group and individual objectives Permanently coaching and mentoring team members in order to deliver high quality results Interviewing candidates and hiring the best people for the openings Management of the operational aspects of the department Providing activity reports and statistics to the management team Risk management for operationa...
Senior Technical Support Engineer - EMEA Installation and Configuration Management TeamAug. 2015 -
Aug. 2016
OracleSenior Technical Support Engineer - EMEA Installation and Configuration Management Team
Bucharest, RomaniaEvaluate system performance, adjusting values for apps and database parameters Provide support of incoming customer requests, including extensive troubleshooting tasks for EBS ICM product Manage and coordinate resolution of critical escalations Collaborate with customers and configuration management team to provide maintenance window approval and scheduling, coordinating support with customer...
Service Delivery ManagerNov. 2014 -
Aug. 2015
Farmexpert DCI SRLService Delivery Manager
Bucharest, RomaniaProviding Leadership and Vision for the infrastructure and technical support team Permanently coaching and mentoring team members in order to deliver high quality results Interviewing candidates and hiring the best people for the openings Managing the operational aspects of the department Managing talent and coaching Establishing group and individual objectives Building & Optimizing processes...