Very good attitude and accountable for her work!
Being part of my team we managed to build a dedicated setup for our customers focusing on expectations management, results and benefits.
Trust Score
Exceptionally trusted; proven professional excellence.
Bucharest, Romania• Facilitate and coordinate the Customer Service & Business Performance Data Reporting pipeline, ensuring customers’ priorities for new or changed initiatives are aligned with desired business outcomes and are effectively established and articulated.
• Collaborate with business leaders to identify opportunities, evaluate sequence, and shape initiatives for strategic value.
• Mediate discussio...
Bucharest• Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes, and develop strategies for enhancing or further leveraging these processes.
• Coordinates the end-to-end process of implementation & delivery of the business change requests within releases, from the steps of receiving the requirements from the business units - to the production deli...
Bucharest, Romania• Improved the demand management process and release structure in alignment with company objectives, integrating timing and available resources.
• Analyze, plan, monitor, report, and release initiatives, change requests, and enhancements for the IT Telekom unit.
• Coordinates the end-to-end process of implementation & delivery of the business change requests (CR) within releases, from receivi...