Brasil- Product Development for Process Automation inside the Digital Design Team.
- Serve as the Product Manager for Jira Implementation within Dell Digital Design. Gathering and documenting business requirements for all commerce related items. - Research, data & design to understand user needs and pain points and use this insight to inform new product features
- Lead efforts to achieve requiremen...
Brasil- Responsible for the optimization of the team's operational processes (LATAM and NA) and customer satisfaction. - Use of Agile and Six Sigma methodology to find process deficiencies. - Propose recommendations to our executive line for solutions within the area and project results. - Meetings with the IT team for the continuous improvement of the product and creation of new tools according to...