Years of experience: 4

Customer Care SpecialistLive ChatChat SupportCustomer ServiceBusiness Development ManagerUndergraduate Student

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Andi Axl Azslam's Career Path
Ecommerce SpecialistDec. 2025 -
Present
TP-LinkEcommerce Specialist
Responsible for all e-commerce platform operations for TP-Link and its sub-brands.
Channel Sales RepresentativeDec. 2024 -
Dec. 2025
Synnex Metrodata IndonesiaChannel Sales Representative
West Jakarta, Jakarta, IndonesiaProvide insights to internal teams (Product, Marketing) based on field observations for product improvements or strategy development. - Serve as the primary point of contact for partners, addressing their inquiries, issues, or needs related to products, programs, or operations. - Monitor partner sales performance regularly and provide support to help them meet or exceed targets. - Analyze mar...
Sales Account ExecutiveJan. 2024 -
Nov. 2024
GoPay IndonesiaSales Account Executive
Jakarta, Indonesia- Initiate outbound calls, emails, and in-person meetings to prospective merchants to present GoPay's payment solutions. - Manage the full sales cycle from prospecting, pitching, negotiation, to closing deals and onboarding new merchants. - Achieve and exceed monthly/quarterly new merchant acquisition and transaction volume targets. - Identify and target high-potential merchant leads across v...

Andi Axl Azslam's Posts

  • 2

    How I can help you

    I handle daily customer questions on product info, complaints, and RMA. I manage ecommerce ops: product pages, shop layout, and pricing. I also run and adjust ads and promo campaigns to support sales and improve store performance.

  • 2

    People I am looking for

    - Answer product, complaint, and RMA queries - Sort chats by urgency and complexity - Monitor views, stock, visibility, and prices - Track competitors’ pricing - Review ad metrics daily and adjust - Keep promos aligned with store targets

  • 2

    Experience & Cases

    - Open to brands needing hands-on ecommerce help - Ideal for electronics, gadget, and tech brands - Used to working with marketing and CS teams - Comfortable with fast-paced, target-driven setups

  • 2

    - 2+ years as ecommerce specialist - Manage RMA and product-related issues - Run Shopee, TikTok Shop, and Tokopedia ops - Achieved ~20% MoM GMV growth - Worked with small business, startup, entrepreneur clients

  • 2

    How to contact

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