Years of experience: 16

✔️ ITSolution Integrator🧑‍🔬 EngineerBackend DeveloperFrontend DeveloperSystem Analyst

Trusted by top professionals

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Louis's Career Path
Senior ConsultantApr. 2025 -
Aug. 2025
TTech DigitalSenior Consultant
United StatesImplemented features of the NiCE Mpower CCAAS platform for a variety of clients.
ManagerDec. 2023 -
Apr. 2025
CognizantManager
United States, Cortlandt Manor• On assignment at Optum Technology as part of the Omni Channel CXone implementation engineering team. • Document customer requirements for implementation (users, groups, skills, POC’s, HOO, integrations, ETC.) • Write integration REST APIs in C# for UHone LOB to access Mainframe data from MQ, receive payment notification and deployed through Kubernetes. • Implemented Feedback management for...
Senior Developer Team LeadJun. 2018 -
Dec. 2024
United States• Designed and implemented an integration between the vCare application and Supplies Network web services to facilitate just in time delivery of consumable goods. Integrated daily scrum to keep stakeholders apprised of progress. • Designed services to enhance the ONESTOP Product Support Web Site using C# MVC to handle new categories of business. • Enhanced and maintained inContact IVR scripts...

Louis's Posts

No responses yet
0