Years of experience: 16

✔️ ITSolution Integrator🧑‍🔬 EngineerBackend DeveloperFrontend DeveloperSystem Analyst

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Louis's Career Path
Senior ConsultantApr. 2025 -
Aug. 2025
TTech DigitalSenior Consultant
United StatesImplemented features of the NiCE Mpower CCAAS platform for a variety of clients.
ManagerDec. 2023 -
Apr. 2025
CognizantManager
United States, Cortlandt Manor• On assignment at Optum Technology as part of the Omni Channel CXone implementation engineering team. • Document customer requirements for implementation (users, groups, skills, POC’s, HOO, integrations, ETC.) • Write integration REST APIs in C# for UHone LOB to access Mainframe data from MQ, receive payment notification and deployed through Kubernetes. • Implemented Feedback management for...
Senior Developer Team LeadJun. 2018 -
Dec. 2024
Konica Minolta Business Solutions U.S.A., Inc.Senior Developer Team Lead
United States• Designed and implemented an integration between the vCare application and Supplies Network web services to facilitate just in time delivery of consumable goods. Integrated daily scrum to keep stakeholders apprised of progress. • Designed services to enhance the ONESTOP Product Support Web Site using C# MVC to handle new categories of business. • Enhanced and maintained inContact IVR scripts...

Louis's Posts

  • 2

    How I can help you

    Solve diverse tasks: web presence, custom desktop apps, microservices, WEB API, KPI analysis. Start with customer needs, create work statements, roadmap key deliverables, and forecast delivery dates.

  • 2

    People I am looking for

    Ideal clients include: Optum Health, Konica Minolta, Dell Computers, NY Life Insurance, Bank Hapoalim, Amerigroup, Merrill Lynch.

  • 2

    Experience & Cases

    Achievements include: Replaced IVR system at Optum, led CRM transition at Konica Minolta, modernized NY Life's system, built LAN at Bank Hapoalim, designed insurance system at Amerigroup, developed trading desk at Merrill Lynch.

  • 2

    How to contact

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